FOR IMMEDIATE RELEASE
Elizabeth Kelley
Marketing Communications Manager
Auto-Graphics, Inc.
430 Vineyard Ave., Ste. 100
Ontario, CA 91764
909-569-1544
eak@auto-graphics.com
Auto-Graphics’ VERSO Library Management Platform Integrates with TALKINGtech’s i-tiva
Automated Interactive Communication and Messaging Solution
POMONA, CA. — June 18, 2012 – Auto-Graphics, Inc., a leading provider of tools, technologies and services that enable libraries to provide personalized access to physical and digital collections anytime, anywhere, today announced the integration of TALKINGtech’s i-tiva automated interactive communication and messaging solution with its VERSO™ Library Management Platform. With integration of i-tiva to VERSO, libraries now have the option to offer end users access to account information and alerts via outbound phone calls and text messaging services. This efficient automatic self-service solution simultaneously extends the hours of the library while significantly freeing up library staff time.
“This technology collaboration provides VERSO libraries with the flexibility to expand library services and offer convenient communication options without adding additional staff,” said Albert Flores, vice president of sales and marketing at Auto-Graphics. “By leveraging best of breed technology solutions, VERSO enabled with i-tiva provides library staff with a robust set of tools to enhance communication between libraries and the communities they serve.”
Through this integration, VERSO customers will have access to i-tiva’s outbound MESSAGE solution which delivers library notifications such as overdue or holds notices to end users either over the telephone or via text messaging. All outgoing transactions are logged within VERSO providing library staff with a complete historical account of all library communications sent to end users. In addition, VERSO will support notifications in the event that a phone call fails, users will receive a paper notice or email reminder the following day.
“We are excited about this opportunity to partner with Auto-Graphics. Auto-Graphics is a well respected company providing library automation and eContent discovery solutions. This integration will provide their vast customer base the benefit of reducing costs associated with patron notification while allowing self service capabilities,” said Sean Young, General Manager North America at TALKINGtech.
The integration between Auto-Graphics’ VERSO and TALKINGtech’s i-tiva will be demonstrated June 22 – 25, 2012 at booth #530 during ALA Annual 2012 at the Anaheim Convention Center.
About TALKINGtech Ltd.
Formed in 1986, TALKINGtech provides tailored, interactive, communication strategies using inbound and outbound messaging solutions. They offer a range of solutions to collect debt and overdue items, send notifications, undertake marketing campaigns, measure customer satisfaction and gather data. TALKINGtech services a wide range of major mobile, telecommunications and utility companies all around the world. They are headquartered in New Zealand and have offices in Argentina, Australia, Hong Kong, North America, Singapore, South Africa and the United Kingdom. For more information, please visit www.talkingtech.com.
About Auto-Graphics, Inc.
Auto-Graphics is the only publicly-traded library software vendor to provide software solutions along with full financial transparency. The company’s nearly seven (7) decades of providing solutions to the markets it serves reflects how well Auto-Graphics has listened to their customer base and stayed abreast of new technologies, continuously reinventing their products and services to help libraries of all sizes become more efficient and patron-centric. The Auto-Graphics browser-based Library Management Platform for patrons and staff – currently used by more than 11,000 libraries in North America – is comprised of SHAREit®, a Web-based resource sharing solution providing patron-initiated sharing, circulation-based interlibrary loan (ILL) using NCIP and consortial borrowing solutions; VERSO®, an integrated public library system (ILS); SEARCHit®, a federated search and discovery module; SLIMS™, a small library information management system, and MONTAGEdc®, a digital asset management (DAM) solution. All products are fully Web and cloud-based products which are compliant with ISO and NISO standards, and are available via a Software as a Service (SaaS) subscription. For more information, please visit please visit www.auto-graphics.com, Facebook, LinkedIn or Twitter. Auto-Graphics trades under the stock symbol AIFS.
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© Auto-Graphics, Inc. All rights reserved.
VERSO®, SHAREit®, SEARCHit®, MONTAGEdc®, & SLIMS™ are trademarks of Auto-Graphics, Inc and part of their AGent Library Platform.
All other trademarks are the property of their respective owners.
President
Customer Service Manager
Product Manager – VERSO
Product Manager, SHAREit
Chief Technology Officer
Chief Operations Officer
Mr. Hicks, CPA, has been a director since February 2012. Mr. Hicks is Chairman of the Audit Committee. Mr. Hicks has been a practicing certified public accountant for over twenty-five years in addition to partnering and managing both an underground construction company and real estate development business. Currently, Mr. Hicks is a founder and senior partner of Hicks & Williams, LLP a certified public accounting firm providing tax, audit and management consulting services to small and medium size clients across the nation.
Vice President of Sales
Mr. Heath has been a director since December 2012. Mr. Heath immigrated to California from Canada during the Internet commerce boom in 1999. Mr. Heath was formerly Vice President, Secondary Markets at Best Buy (2008-2010) and founded Dealtree.com in 1999, where he was CTO & COO from (2001-2010). Mr. Heath has developed expert system technologies for managing online sales channels and created several online marketplaces supporting secondary market sales. Mr. Heath is an Internet technology and business operations consultant and serves as President of Heath Investment Properties LLC. Mr. Heath is an active member of Rotary, and currently serves a Technology Director for District 5320 in Southern California.
Dr. Murphy has been a director since December 2012. He has over 20 years experience as a successful software executive specializing in high-growth SaaS companies. He currently is CEO of GVNG Technology and Practitioner of Strategy at the Pepperdine Graziadio Business School. Dr. Murphy is an active member on the board of directors for several early-stage and private equity owned companies. He received his MBA from Pepperdine University and his Doctor of Business Administration (DBA) from the Alliance Manchester Business School at The University of Manchester.
Ken Kerr has been a director since April 2020. During his career, he served in a variety of leadership positions in sales, marketing, and operations with companies in startup, turnaround, and expansion. Most recently he was CEO/CFO of Advisys, Inc., a SaaS company providing financial planning solutions to Fortune 100 banks, brokerages and insurance companies, and thousands of independent financial advisers. He retired from Advisys in 2018 and now consults with businesses to improve profits and productivity through effective employee engagement strategies. Ken graduated Cum Laude from UCLA with a bachelor’s degree in English Literature and has an MBA with an emphasis in Technology Management from the University of Phoenix.
Director of Customer Service and Quality Assurance
Controller
Product Manager, SHAREit – Customer Services
Product Manager, VERSO – Technical Services
Director of Information Technology